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Shore FAQs

Beach Towels

While your suite is fully stocked to offer the comforts of home within the unit, beach towels are not presently available on site. We encourage guests to bring these along for use during the stay. An in-suite washer and dryer is available for use during the stay.

Use of the provided bathroom linens at the beach will result in additional charges

Check-In Time

Check-in is guaranteed between 4pm-6pm on your day of arrival. Early arrivals may be available for an additional charge. Please check with Guest Services for availability.

Early check-in charges are:
1-3pm – $100
Prior to 1pm – Full daily rate

Check-Out Time

Please vacate your room by 11am on your day of departure. Late check outs may be available for an additional charge. Please check with Guest Services for availability.

Late checkout charges are:
Until 1pm – $100
After 1pm – Full daily rate


Our Guest Services team is available to help you with any trip planning or tour bookings.

Cots/Rollaway Bed

Cots are not available at this property.

Pack & Play

A limited number of pack and play units are available, please inquire with Guest Services directly to secure in advance


The Shore has a variety of exceptional food and beverage providers on site that are happy to meet and exceed your dining needs. Take-out and delivery options are subject to the individual operator.

Local. Organic. Plant Based. Kb&co is a fast-casual plant-based café that nourishes the body and soul with delicious food that you can feel good about. 778.478.4011

Diner Deluxe
Made-from-scratch comfort food for breakfast, brunch & lunch. Diner Deluxe supports local producers and uses local, ethical, sustainable, and seasonal ingredients when possible. 236.420.5537

Shore Line Brewing Co.
Sharing their passion for great beer, fantastic food, and close community.
“Live simply, be extraordinary and enjoy the view.” 778.940.6802

Marble Slab Creamery
The Marble Slab experience starts with all products being made fresh in-store with Real Canadian Dairy. Marble Slab offers more than 50 flavours of ice cream and 30 “mixins” that add that extra something special to your treat! 778.484.0244

Pizza Hut
Try Pizza Hut’s signature Pan crust on any of their well-loved recipes or be your own master and create your own pizza. Their recipe has no preservatives, artificial flavours or colours and is hand made from 100% Canadian wheat. 250.868.0111

T-ONE Restaurant
Enjoy delectable Asian Fusion Cuisine including a selection of ramen, udon and rice bowls. 778.940.6675

South St. Burger
Custom burger creations are waiting for you, offering burgers as unique as you are! 250.762.3550

Food To Go

Many of the restaurants on the main floor will offer to go food services. Please contact the individual outlets to arrange.


While we do not have onsite fitness facilities, our Guest Services team will be more than happy to assist with recommendations on local spin, yoga and fitness studios, gym facilities, aquatic centres, bike rentals, hiking and running trails.


If you need your room refreshed, please call Guest Services at 778.214.1536 to arrange. Additional fees apply as this is a 3rd party service


The property is pleased to offer high-speed internet to all of our guests. Please contact Guest Services for the wifi password.

Iron/Ironing Board

Available upon request through Guest Services

Kitchen Inclusions

Each kitchen comes equipped with a toaster, kettle, French press coffee maker, pots, pans, cooking utensils, plate ware, bowls, cutlery, coffee cups, red and white wine glasses, and mixing bowls.

To limit paper wastage, we do not supply paper towel


Each unit is provided with an in-suite washer & dryer. Laundry soap is provided, and additional soap is available upon request during your stay

Manager on Duty

If there is an urgent matter please contact 778.214.1536 to reach the support team


Pets are welcome at The Shore, please advise at time of booking. $30 per stay will apply as a pet fee for this arrangement


Hypoallergenic pillows are provided in guest rooms for your comfort.


Parking is available on site for a $10 daily fee. Vehicle information must be submitted to Guest Services for electronic registration. This includes make, model, color, license plate number and province of registration.


The Shore is a non- smoking establishment and smoking is not permitted on the property, within the units, patios or within the amenity deck.

The Shore reserves the right to add a smoking charge of $500 + tax to your bill to take care of cleaning and/or damage.

Social Media

Instagram: @theshorekelowna
Facebook: The Shore Kelowna


• 5% G.S.T (Goods & services tax – room rates, sundry items, cleaning services)
• 8% P.S.T. (Provincial sales tax – applied to room rates only)
• 3% M.R.D.T (Municipal & Regional District tax– applied to room rates only)